Letterbox Distribution Forms

Sydney	NSW Regional
Newcastle	Central Coast
Central Coast - Businesses

---

LBH not only deliver your marketing message to the consumer but will also discuss your marketing strategies with you to ensure you Target Your Market to the best of your advantage. To ensure your marketing material reaches all possible letterboxes we have listed below our procedures: LBH do not require long booking periods, average 2 days prior to delivery into the letterbox.* We can cover the entire Central Coast with 48 hours.*

1. Area Checks:
We have supervisors in each area that check flyers are delivered correctly and on time. They provide us with check sheets for every distribution. Random phone audits are also performed to ensure the consumers are receiving the marketing material we distribute.

2. Complaints:
We notify the supervisor straight away and they then door knock the area that day and provide us with the responses in writing with contact names, addresses and explanations. Our staff then phone, fax or contact in person, the clients within 24 hours* and advice of outcome.

3. Distribution:
We have two residential distributions a week all year round, midweek or weekend. We can hold the work if there is inclement weather (unless it has a deadline) to ensure the clients money isn’t “going down the drain”.

4. Area Updates:
Our walkers inform the supervisors of any new developments in their areas who in turn check and advise LBH to ensure our distribution figures are current. Example: The Warnervale / Hamlyn Terrace / Wadalba / Woongarrah area on the Central Coast was initially a quantity of approximately 200 houses. This figure has increased by approximately 50 houses per week to the current total of 4015. This figure is estimated to increase to 20 000 houses within the next 2 years.

5. Franchise Store:
We will provide each store with a spreadsheet with a mock targeting strategy for their national and in-house flyers. They then review and change to suit their current marketing strategies. Even though this is set up they can change this at any time. For instance: changing campaign to combat a rival’s offer or targeting a local event.
For information on areas covered please click on the “Areas Covered” or contact us on (02) 4392 8550 or email: contact@lbhpromotions.com.au

Areas Covered
Residential: Our head office is located on the Central Coast, with distribution centres located throughout Australia.

Rural: All rural areas are covered on the Central Coast.

Businesses & Shops: We offer a personalised service distributing your material directly into the business or shop throughout the Central Coast.

To request quantities of businesses, shops, residential or rural please refer to our “Request Information / Quote” or alternatively you can contact us on (02) 43928550 or email: contact@lbhpromotions.com.au.

Why Choose It?
*This is where the graph and information already on the old site would be featured.

Commonly Asked Questions

What works better midweek or weekend letterbox distribution?
This is a hard question with no clear cut answer, in our experience we have found that no one distribution time is better than another and that it really does depend on what sort of business that you have and what you are advertising.

One thought to keep in mind though is what sort of other material you are wanting it distributed with and the quantity. For example, there are times when there is more promotional material being distributed during the week than there is over the weekend. Generally you will also find that food catalogues etc are distributed over the weekend and that clothing companies, real estates etc will generally choose the midweek distribution.

However, this is not set in stone, so for up to date information on what is happening please contact us.

How do we book in a job?
Letterbox distribution is as easy as one, two, three:
1) Have a look at the area sheet that you are interested in and decide which areas you would like to distribute to.
2) Fill in the boxes with all the relevant information and fax it back to us or contact us via email or phone and we will complete the forms out for you on your behalf.
3) We will contact you and arrange a time and date for us to come and pick up the flyers from you or arrange an appropriate time for you to drop them off and confirm all details with you.
*Please note that an invoice will be issued and that we do require payment prior to the distribution taking place.

Is every single house distributed to within the area chosen?
LBH is a proud member of the Distribution Standards Board and as such there is a code of practice which we need to follow. This code outlines a number of practices including the correct way in which to distribute material, which includes:

1. Not placing material in receptacles where a sign requesting non delivery is displayed. This includes complying with verbal requests by residents, even if there no sign requesting non delivery displayed.
2. Not delivering material where there is no receptacle to receive such material or where receptacle is unsuitable for such material
3. Not delivering material where there is an obvious overflow of other such material
4. We can not throw the promotional material onto a lawn etc or generally litter At LBH we greatly value the safety of our walkers and supervisors and their health and well-being, as such if they feel unsafe and / or threatened (this can include either human or animal presents) in a certain area this area will go under investigation and may be edited out of their distribution area.
5. If you are concerned about whether or not there is an area within the suburbs that you have chosen to distribute to that may be left out then please do not hesitate to discuss this with our office.
   

Can you deliver any size flyer / pamphlet?
Yes we can, however, depending on the size and weight of the flyer / pamphlet this may affect the price, as a loading may need to be added if the flyer is heavy, large, awkward shaped etc.

If you are concerned about this and whether or not a loading will need to be added then please do not hesitate to discuss this with our office.